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The Site for Car
Setup, Drivers Ed and Club Racing
Policies
SHIPPING
Orders ship UPS within the U.S. and internationally. UPS ground is standard and
Overnight, 2 and 3 business day UPS air services are also available. Business
days do not include weekends and holidays. Next Day, Saturday delivery is
available in some areas.
Fire extinguishers and other products containing chemicals cannot be shipped
outside of the U.S. or with any of the air services.
Check our payment policy (below) for further information on international
orders. A street address is required for shipping - shipments cannot be made to
a P.O. Box address. If a UPS delivery is re-routed, per customer request or due
to inaccurate customer supplied delivery information, an additional $10.00
service charge applies per package. Please have someone available to sign for
the delivery. It is at the discretion of UPS to leave a package unattended, even
if requested by the recipient.
BACKORDERS
While we strive to ship orders complete, occasionally an item will be
backordered. In-stock items will ship immediately, and backordered items will
ship when available. Please notify us immediately if you wish to cancel a
backorder.
REFUSED ORDERS
All refused orders are subject to a 15% restocking charge plus shipping costs
back to us. If the order included free shipping you will be responsible for any
shipping charges that would have originally applied.
DAMAGE OR SHORTAGE CLAIMS
Please check your order carefully against our packing list upon receipt and
notify us of any missing items immediately. You must initiate claims for damaged
merchandise directly with the delivering carrier. Retain all shipping cartons
and packing materials for inspection by the carrier. 9XXRacing is not obligated
to initiate damage claims.
RETURNS AND EXCHANGES
All returns must have a Return Merchandise Authorization (RMA) number. Any
shipments without an RMA number on the outside of the box will be refused.
Please call us at 1-800-314-RACE to obtain an RMA number. The return shipping
label must boldly display the RMA number and must be addressed to:
9XXRacing
71C West Dudley Town Road
Bloomfield, CT 06002
Pack your return so it will not be damaged in shipment. Returns must be
shipped prepaid (no C.O.D.s) and must be insured. Make sure your return is
shipped in a traceable manner, e.g. UPS, USPS Certified, or FedEx. Returns must
be in original boxes in new, undamaged, unmodified and resalable condition. We
will only exchange, refund, or issue store credit for returned items resalable
as new. No credit will be issued for items not in new condition and such items
will be returned at the customer's expense. No returns will be accepted more
than 30 days after receipt. Special order items, warehouse closeouts, and custom
suits are NOT returnable.
IF WE MAKE AN ERROR
Subject to our return and exchange policy above, if you find an error with your
order, replacements will be sent upon our receipt of the incorrect items.
Shipping will be at our expense per the shipping method of the original order.
If replacements are required before items can be returned, you will be charged
for the replacement item, and a credit or refund (without penalty) will be
issued upon receipt of the incorrect goods.
PAYMENT
We accept , checks, and Bank Wire Transfers. Checks require 10 business days
from date of deposit to clear. Returned checks are subject to a $25.00 penalty.
9XXRacing is entitled to any collections fees and/or attorney's fees charged in
the process of collecting payment. We do not ship website orders C.O.D. Please
do not send cash.
INTERNATIONAL ORDERS
We require payment in advance from any customers residing outside the U.S. via a
wire transfer in U.S. funds. We do not accept credit cards for international
orders. There is a $15.00 service charge for wire transfers. When paying with a
wire transfer ask your bank if they use a third-party bank to handle the
transfer; if so, your bank must determine the charges from the third-party bank.
Those charges must be added to the total amount being wired. If your order is
required by a certain date, please allow sufficient time for the wire transfer
to complete (approx. 3-5 business days). Orders will ship when the money is
received in our account. Some products cannot be shipped outside of the U.S.,
such as Halon fire extinguishers and other products containing chemicals.
PRICES
All prices are in U.S. dollars and are subject to change without notice.
Connecticut residents and orders shipped to an address in the state of
Connecticut are subject to state sales tax. 9XXRacing is not responsible for any
typographical errors.
WARRANTY DISCLAIMER
All items in this site are sold for racing purposes. There are no warranties,
either expressed or implied, on any items. 9xxRacing's liability is limited to
replacement or refund of items purchased and does not include labor and/or
installation charges
WARNING
Motorsports are dangerous. No warranty or representation is made as to products'
suitability for use or ability to protect the user from any injury or death. The
user assumes that risk. 9XXRacing shall not be liable to purchaser or to any
third party for any damages arising out of the purchase, installation or use of
any item.
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